Improving Performance of Business Operations
Operations manager talking on mobile phone

Improving Performance of Business Operations

START DATES
July, Aug, Oct, Nov

DURATION
3 days with two-months coaching support

FEES
R8000

About
Syllabus
Why Study at GEBS
About University of Derby

Course Offered in Association with University of Derby


The Global Executive Business School partners with top UK University to deliver courses to African executives and entrepreneurs. This series of Leadership Development programmes runs four times per year, introducing you, as a senior executive to a broad range of business areas, giving you the ability to make effective management decisions

Course Outline

The Three Session Intensive course delivered by the University of Derby followed by two days of follow up coaching by the Executive Coaching Team at GEBS covers the following 

  • Session 1: Developing scenarios and identifying key drivers of change
  • Session 2: Performing VRIO and competitor benchmarking
  • Session 3: Using situational analysis data to identify competitive advantage and develop strategic approach 

Practical Exposure

During the three-day on-campus or live online programme, you will be coached to find solutions to your personal and professional challenges, while analysing your historical thinking patterns, and breakdowns will open up new possibilities for achievement and performance.

Online delivery

Your programme modules and learning content are delivered via the Microsoft Teams study platform, and feature the following resources:

  • Professionally produced video lectures created by leading business practitioners 
  • A designated tutor who will provide support and feedback throughout your programme 
  • Case studies and discussion questions to enhance your understanding of theory in context 
  • Downloadable e-books and free library resources to aid your assignment writing and research
  • Access to online forums where you can share and discuss new concepts with fellow students and professionals from around the world.

Entry requirements

Academic requirements:

  • Two years management experience
  • English language proficiency 

Syllabus

The experience you gain on GEBS Programmes will stay with you far beyond the three days of your educational experience. It is designed to be a learning journey that lasts a lifetime.

This short course in Improving Performance of Business Operations offers the opportunity to think differently about approaches to improving business operations. Delegates will be introduced to the concepts of a ‘Systems Thinking’ based approach for improving performance which is distinctive in two ways: Taking a customer-centric approach to performance measurement; understanding the connectivity of the wider organisation. The course will challenge traditional management thinking and help delegates to develop a more holistic approach to measuring and improving business operations. Delegates will learn new skills and approaches for understanding and transforming their organisation, leading to an enhanced service, reduction in costs and improved morale.

  • The Three Session Intensive course delivered by the University of Derby followed by two days of follow up coaching by the Executive Coaching Team at GEBS covers the following 
  • Session 1: Developing scenarios and identifying key drivers of change
  • Session 2: Performing VRIO and competitor benchmarking
  • Session 3: Using situational analysis data to identify competitive advantage and develop strategic approach 

Case studies, interactive discussions, group exercises, coaching and 360-degree feedback will teach attendees how to have greater impact in their organisations and drive their own career development. Personalised coaching is a core component of the programme. Through expert and peer coaching, the content will be linked to operational challenges we find in organisations and how to deal with this in a manner that will differentiate your business. The content is also tailored to each participant’s current organisational context and the broader performance-limiting factors you may face in business. Participants will continue to receive support after the programme with a follow-up coaching session to cement learning and drive forward personal action plans.

Once you have completed the three-day programme, you will have the opportunity to engage in follow-up coaching through which to continue the process of reflection that began on the course, deepening your ongoing learning and personal development once you return to the workplace.

How to apply

If you’d like to apply, click on the Apply Now button at the top of this page. Please fill in the form and provide as much detail as possible so we can properly advise you on the next steps. Once you’ve submitted your application form, one of our dedicated course advisors will contact you within 48 hours.

Why Study at GEBS

  • Receive an internationally accepted, CPD certificate to certify your learning.
  • Participation Certificate from the University of Derby
  • Expert tutors providing complete support and guidance
  • Modern Johannesburg based campus or live online classes.
  • Two months of student coaching & mentoring from Executive Coaching team at GEBS after course completion Comprehensive set of learning material included
  1. Rated as Gold in the Teaching Excellence and Student Outcomes Framework (TEF) in the UK.·
  2. A top 30 UK University as per the Guardian University Guide 2020· –
  3. No1 International Student Centre in the UK (International Student Barometer 2018 UK Benchmark Group)·
  4. Top 10 in the world for international student learning experience (International Student Barometer 2018 Global Benchmark Group)·
  5. In the top 1,000 universities in the world (Times Higher Education World University Rankings 2020)·
  6. No1 UK Modern University for formally welcoming international students (International Student Barometer 2018 UK Benchmark Group)·
  7. No1 UK Modern University for multi-cultural learning (International Student Barometer 2018 UK Benchmark Group)·

Receive an internationally accepted, CPD certificate to certify your learning.

  • Participation Certificate from University of Derby
  • Expert tutors providing complete support and guidance
  • Modern Johannesburg-based campus or live, online classes.
  • Leadership Coaching to maximise your learning
  • Comprehensive set of course material included for ongoing learning & development

Who is the course for?

Women leaders who are seeking to:

  • Managers
  • Junior Risk Assessors
  • Business owners
  • Operations Managers 

Key Facts

  • Duration: 3 Days
  • Next intakes July ,August , Oct, November 2020
  • Campus: Johannesburg or online depending on Covid-19 regulations
  • Programme Fees: R8000
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